Free guide · Instant download · Real per-user rates

What Managed IT Support
Actually Costs in Northern Illinois

Real per-user rates for northern Illinois businesses, worked examples, and a checklist for judging any provider's quote — so you can budget with real numbers before you ever take a meeting.

The Sundog Managed IT Pricing Guide

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What's inside

The numbers your IT quote should be judged against.

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Real per-user rates

What managed IT support, cybersecurity, and backup actually cost per user, per month — plus the average a firm your size ends up paying, and what's included at each level.

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Worked examples

Line-item monthly budgets for a 25-person firm and a 70-person firm, so you can see where your business lands.

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Budget worksheet

A fill-in estimate builder: pick your support level, apply the per-user rates, and land on a defensible IT budget.

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Provider checklist

The questions that expose an unfair quote — support quality, security depth, contract terms, and transparent pricing.

★★★★★
“Sundog has been our IT Service Provider for several years. We are fortunate to have such skilled technicians at our fingertips. They offer world class customer service in resolving technical issues in an extremely timely fashion. In addition, Sundog provides us product solutions to keep our non profit organization healthy, productive, efficient, and secure.”

Karen H., Administrator, DeKalb County EDCGoogle review · 5 stars

Why this guide is worth three minutes

  • Budget with real figuresWhether you're outsourcing IT for the first time or pricing a replacement for your current provider, start from real per-user rates — not a number someone quoted two years ago.
  • Judge the quote in front of youRenewal on your desk or a new proposal in your inbox, the checklist shows what outsourced IT support should include at each price level.
  • Know before you meetWalk into any provider conversation already knowing the ranges — so the discussion is about fit, not about who blinks first on price.

Why trust Sundog?

Sundog IT has kept northern Illinois businesses running since 1989 — managed IT, cybersecurity, cloud, and Microsoft 365 from our main office in DeKalb, with offices in Rockford and Naperville. We publish these numbers because you should be able to judge any quote — including ours — before anyone asks you for a meeting.

4.9 stars from 31 Google reviews

What clients say about working with Sundog

★★★★★

“Using Sundog is close to having your own IT department. Their expertise is extremely good as they listen well and address the issue at hand.”

— Mike Prolic

★★★★★

“We just switched to Sundog and they have been great. Cohen and his staff are great to work with, love what they do, and not only respond quickly to any IT needs, they are very proactive in keeping us protected, as well.”

— Amy Morris

★★★★★

“What a wonderful group of IT Professionals. I have been engaged with Sundog since 2012, and can't say enough good things about them. If you are looking for Managed Services support look no further!”

— Clay Archer

★★★★★

“Awesome group of people to work with. Very professional. I highly recommend!”

— Christina Thissen

Read every review on Google →

Get the numbers before the meeting.

The full pricing guide — per-user rates, worked examples, budget worksheet, and the provider checklist — opens the moment you submit.

Get the Pricing Guide